How can I change/update my Registered Mobile Number?

<div class="inner-info"> <p>You can change/update your Registered Mobile Number using any of the below options:</p> <ul> <li>Tata Play website – To change/update Registered Mobile Number in a few easy steps, <a href="https://qa-portal.tataplay.com/my-account/edit-profile" class="click-here">click here</a>.</li> <li>WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.</li> </ul> </div>

What are the various ways in which I can recharge my account?

<div class="inner-info">You can choose any of the below options to recharge conveniently: <ul> <li>Online on our <a href="https://tsky.in/Recharge/QuickRecharge" rel="noreferrer" target="_blank">Quick Recharge</a> page.</li> <li>Anytime, anywhere recharge with the <a href="https://qa-portal.tataplay.com/dth/mobile-app-download" target="_blank">Tata Play Mobile App</a>.</li> <li>Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.</li> </ul> <p>Payment options:</p> <ul> <li>There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.</li> <li>Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024</li> </ul> </div>

How do I find my subscriber ID?

<p>You can find your Subscriber ID easily using any of the below options:</p> <div class="inner-info"> <ul> <li>Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. </li> <li>Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.</li> </ul> <p>To view a quick demo video, <a class="click-here" href="/dth/help/videos/how-to-find-your-subscriber-id">click here.</a></p> </div>

How to access Tata Play Remote?

<p>Keep the control of your TV in your hands. <a class="click-here" href="https://qa-portal.tataplay.com/dth/help/remote-control">Click here</a> to understand access of Tata Play remote.</p>

Trouble in viewing our Services/Channel Not working?

<ul> <li>Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?</li> <li>Is it cloudy or raining ? If yes, please hold for a while and check again after some time</li> <li>Switch off the power supply , wait for 10 seconds and then switch ON.</li> </ul> <p>If you still unable to view, <a class="chatbotclick click-here" href="https://uathelpchat.tataplay.com">click here</a></p>

How can I suspend my Tata Play account/asset?

<p>Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, <a class="faqclick click-here" href="https://helpchat.tataplay.com">click here</a></p>

How can I make my secondary box as primary?

<p>Tata Play website – To make my secondary box as primary in a few easy steps, <a class="faqclickbot click-here" href="https://helpchat.tataplay.com">click here</a></p>

Why are you removing JioHotstar from the platform? What will happen to my plan/subscription?

<p>JioHotstar is not a part of Binge anymore as the new commercial terms offered by them would have forced us to take a large price increase for our subscribers. We regret any disruption this may have caused.</p> <p>If you have a Binge Flexi plan, please select another app by visiting the Tata Play Binge app or My Plan Section on <a href="https://www.tataplaybinge.com/">tataplaybinge.com</a>. For all the other plans you can continue to access 30+ OTT apps.</p>

What OTT apps are available for selection now that JioHotstar is leaving?

Tata Play Binge offers access to 30+ premium OTT apps, including Amazon Prime Video, Zee5, SonyLIV, Lionsgate Play, Discovery+, Sun NXT, Aha, ShemarooMe, and more. You can view the full list of available platforms on the Tata Play Binge app or website.

Why am I not able to view JioStar Channels on Mobile App & Web?

<p>Your Tata Play subscription covers the cost of TV channels only. We had been offering the same feed on our app at no additional cost. However, currently, we do not have the rights to provide this programme on the app anymore. You can watch the channel on your TV using your Set Top Box.</p>

Quick search to help you

Type your query and we'll quickly provide the answer

Most Frequently asked questions

How do I find my subscriber ID?
You can find your Subscriber ID easily using any of the below options:
- Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen.
- Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.
To view a quick demo video, click here.
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of Tata Play remote.
How can I change/update my Registered Mobile Number?
You can change/update your Registered Mobile Number using any of the below options:
- Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.
- WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.
What are the various ways in which I can recharge my account?
You can choose any of the below options to recharge conveniently:
- Online on our Quick Recharge page.
- Anytime, anywhere recharge with the Tata Play Mobile App.
- Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.
Payment options:
- There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.
- Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024

Self-help videos, tips, tricks, and more

Watch these easy-to-follow videos and get quick fixes to your issues right away

Videos available in 2 languages

English
हिंदी

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)

How can I suspend my Tata Play account/asset?
Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, click here
How can I make my secondary box as primary?
Tata Play website – To make my secondary box as primary in a few easy steps, click here
How do I find my subscriber ID?
You can find your Subscriber ID easily using any of the below options:
Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen.

Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.

To view a quick demo video, click here.
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of Tata Play remote.
How can I change/update my Registered Mobile Number?
You can change/update your Registered Mobile Number using any of the below options:

Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.

WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.
What are the various ways in which I can recharge my account?
You can choose any of the below options to recharge conveniently:

Online on our Quick Recharge page.

Anytime, anywhere recharge with the Tata Play Mobile App.

Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

Payment options:

There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.

Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024
Trouble in viewing our Services/Channel Not working?
- Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?
- Is it cloudy or raining ? If yes, please hold for a while and check again after some time
- Switch off the power supply , wait for 10 seconds and then switch ON.
If you still unable to view, click here
Why are you removing JioHotstar from the platform? What will happen to my plan/subscription?
JioHotstar is not a part of Binge anymore as the new commercial terms offered by them would have forced us to take a large price increase for our subscribers. We regret any disruption this may have caused.

If you have a Binge Flexi plan, please select another app by visiting the Tata Play Binge app or My Plan Section on tataplaybinge.com. For all the other plans you can continue to access 30+ OTT apps.
What OTT apps are available for selection now that JioHotstar is leaving?
Tata Play Binge offers access to 30+ premium OTT apps, including Amazon Prime Video, Zee5, SonyLIV, Lionsgate Play, Discovery+, Sun NXT, Aha, ShemarooMe, and more. You can view the full list of available platforms on the Tata Play Binge app or website.
Why am I not able to view JioStar Channels on Mobile App & Web?
Your Tata Play subscription covers the cost of TV channels only. We had been offering the same feed on our app at no additional cost. However, currently, we do not have the rights to provide this programme on the app anymore. You can watch the channel on your TV using your Set Top Box.

Did the above FAQs help answer your query?

Thanks! We're glad we could help.

Call us at 1800 208 6633 for further assistance.

We have more ways to help

Choose a topic to view FAQs, help videos & more

Account & Profile Related

Warning and Fraudulent

WhatsApp for instant support

To assist you better and keep you updated, we are now on WhatsApp too

We are now on WhatsApp

English

Get instant updates, assistance, manage your account and do much more - quickly & easily!

Beware of calls/SMS/emails/WhatsApp messages from unauthorized sources asking you to click on links, download apps, or recharge your account. These can be scams to defraud you.

If you receive such communication, please report immediately by calling 1930