How can I change/update my Registered Mobile Number?

<div class="inner-info"> <p>You can change/update your Registered Mobile Number using any of the below options:</p> <ul> <li>Tata Play website – To change/update Registered Mobile Number in a few easy steps, <a href="https://qa-portal.tataplay.com/my-account/edit-profile">click here</a>.</li> <li>WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.</li> </ul> </div>

What are the various ways in which I can recharge my account?

<div class="inner-info">You can choose any of the below options to recharge conveniently: <ul> <li>Online on our <a href="https://tsky.in/Recharge/QuickRecharge" rel="noreferrer" target="_blank">Quick Recharge</a> page.</li> <li>Anytime, anywhere recharge with the <a href="https://qa-portal.tataplay.com/dth/mobile-app-download" target="_blank">Tata Play Mobile App</a>.</li> <li>Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.</li> </ul> <p>Payment options:</p> <ul> <li>There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.</li> <li>Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024</li> </ul> </div>

How do I find my subscriber ID?

<p>You can find your Subscriber ID easily using any of the below options:</p> <div class="inner-info"> <ul> <li>Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. </li> <li>Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.</li> </ul> <p>To view a quick demo video, <a href="/dth/help/videos/how-to-find-your-subscriber-id">click here.</a></p> </div>

How to access Tata Play Remote?

<p>Keep the control of your TV in your hands. <a href="https://qa-portal.tataplay.com/dth/help/remote-control">Click here</a> to understand access of Tata Play remote.</p>

Trouble in viewing our Services/Channel Not working?

<ul> <li>Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?</li> <li>Is it cloudy or raining ? If yes, please hold for a while and check again after some time</li> <li>Switch off the power supply , wait for 10 seconds and then switch ON.</li> </ul> <p>If you still unable to view, <a class="chatbotclick" href="https://uathelpchat.tataplay.com">click here</a></p>

How can I suspend my Tata Play account/asset?

<p>Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, <a class="faqclick" href="https://helpchat.tataplay.com">click here</a></p>

How can I make my secondary box as primary?

<p>Tata Play website – To make my secondary box as primary in a few easy steps, <a class="faqclickbot" href="https://helpchat.tataplay.com">click here</a></p>

Quick search to help you

Type your query and we'll quickly provide the answer

Most Frequently asked questions

How do I find my subscriber ID?
You can find your Subscriber ID easily using any of the below options:
- Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen.
- Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.
To view a quick demo video, click here.
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of Tata Play remote.
How can I change/update my Registered Mobile Number?
You can change/update your Registered Mobile Number using any of the below options:
- Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.
- WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.
What are the various ways in which I can recharge my account?
You can choose any of the below options to recharge conveniently:
- Online on our Quick Recharge page.
- Anytime, anywhere recharge with the Tata Play Mobile App.
- Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.
Payment options:
- There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.
- Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024

Self-help videos, tips, tricks, and more

Watch these easy-to-follow videos and get quick fixes to your issues right away

Videos available in 2 languages

English
हिंदी

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)

How can I suspend my Tata Play account/asset?
Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, click here
How can I make my secondary box as primary?
Tata Play website – To make my secondary box as primary in a few easy steps, click here
How do I find my subscriber ID?
You can find your Subscriber ID easily using any of the below options:
Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen.

Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.

To view a quick demo video, click here.
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of Tata Play remote.
How can I change/update my Registered Mobile Number?
You can change/update your Registered Mobile Number using any of the below options:

Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.

WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.
What are the various ways in which I can recharge my account?
You can choose any of the below options to recharge conveniently:

Online on our Quick Recharge page.

Anytime, anywhere recharge with the Tata Play Mobile App.

Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

Payment options:

There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.

Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024
Trouble in viewing our Services/Channel Not working?
- Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?
- Is it cloudy or raining ? If yes, please hold for a while and check again after some time
- Switch off the power supply , wait for 10 seconds and then switch ON.
If you still unable to view, click here

Did the above FAQs help answer your query?

Thanks! We're glad we could help.

Call us at 1860 208 6633 for further assistance.

We have more ways to help

Choose a topic to view FAQs, help videos & more

Account & Profile Related

Warning and Fraudulent

WhatsApp for instant support

To assist you better and keep you updated, we are now on WhatsApp too

We are now on WhatsApp

English

Get instant updates, assistance, manage your account and do much more - quickly & easily!

Beware of calls/SMS/emails/WhatsApp messages from unauthorized sources asking you to click on links, download apps, or recharge your account. These can be scams to defraud you.

If you receive such communication, please report immediately by calling 1930