Q: How do I know if my friend has got Tata Play?

<p>Once your friend purchases the Tata Play connection <a href="http://qa-portal.tataplay.com/" target="_blank">online</a>, we will intimate you through Email. Post that, as soon as your friend’s connection is activated, you will get an Email and SMS about the credit of Rs 200 into your Tata Play account. Credit can also be viewed in your <a href="https://qa-portal.tataplay.com/my-account" target="_blank">account balance</a>.</p>

Question 1

What is 'Tata Play Flexi Annual Plan'?

Accepted Answer

Tata Play Flexi Annual Plan is the long duration plan for Tata Play subscribers. Subscriber recharges with an amount equal to or more than 12 times of his monthly recharge value/Monthly Burn Rate, and subscriber gets a bonus of 1-month recharge value absolutely free in his/her Tata Play account.

Question 2

What is the benefit that subscriber gets under Tata Play Flexi Annual plan ?

Accepted Answer

Subscriber will get a bonus amount of 1 month's MBR in his account (as per the monthly charges on the day of recharge), flexibility to modify his current pack whenever he/she wants, ability to pause your account using Temporary Suspension feature free of cost and the peace of mind of not having to recharge the Tata Play account every month.

In addition to this, subscriber can also take advantage of prevailing digital wallet offers (if any) and discount coupons available on the website against recharge done through Tataplay.com, mytataplay.com and through Tata Play mobile app.

Question 3

How can I refer my friend to TataPlay?

Accepted Answer

Referring your friend to Tata Play is easy! You’ll get Rs. 200 in your Tata Play account for every successful activation done by your referred friend.

Just visit Tata Play website or Tata Play Mobile App and do the below:

Fill in your Name, Registered Mobile Number and Email and submit it in the section marked ‘1’.
Click ‘Refer’ after choosing the Subscriber ID mapped to your Registered Mobile Number.
Refer your friend by:
- Using email (Gmail, Yahoo), LinkedIn, Facebook (post / messenger), Twitter, WhatsApp or sharing the referral link
- Manually entering your friend’s details – name, mobile, email. Your friend will be notified via SMS and email.

Question 4

How do I know that my referral has been considered?

Accepted Answer

While entering your friends details, you will get a message that will indicate if your friend has been previously referred, if they are an existing Tata Play subscriber, or if your referral was successfully submitted.

If successfully submitted, we will intimate referred friend through Email and SMS – please ensure you’ve entered correct details for every referral.

Please note that only non-subscribers of Tata Play and only those who are being referred for the first time will be considered. Read our Terms & Conditions.

Question 5

How many friends can I refer?

Accepted Answer

You can refer as many friends as you wish but through manual referring method you can enter a maximum of 100 invitees details. Benefit will be given for the first three successful activations from among the friends you have referred.
However, Tata Play may revise the capping at any point. So, check out this page for update.

Question 6

What is the benefit I get on referring Tata Play?

Accepted Answer

For each successful activation from the among the friends you have referred, you will receive a benefit of Rs. 200 in your Tata Play account. Benefit of Rs 200 will be given for each of the first three successful activations from among the friends you have referred.

Question 7

How will I get the Referral benefit?

Accepted Answer

For each successful activation from the among the friends you have referred, you will receive a benefit of Rs. 200 in your Tata Play account.

Once the credit is done, you will receive an intimation Email and SMS intimation. Credit can also be viewed in your account balance.

Question 8

How do I know if my friend has got Tata Play?

Accepted Answer

Once your friend purchases the Tata Play connection online, we will intimate you through Email. Post that, as soon as your friend’s connection is activated, you will get an Email and SMS about the credit of Rs 200 into your Tata Play account. Credit can also be viewed in your account balance.

Question 9

How do I know if I got the benefit?

Accepted Answer

As soon as your friend’s Tata Play connection is activated, you will get an Email and SMS about the credit of Rs 200 into your Tata Play account. Credit can also be viewed in your account balance.

Question 10

What is the benefit my friend gets on activating Tata Play?

Accepted Answer

The friend gets the special offer only on purchasing from the referral link shared by his friend or purchases through our call center.

Question 11

I am trying to refer my friend. But it says, he’s already been referred. Why?

Accepted Answer

It may be possible that your friend has already been referred by someone else before you. That is why you get this message. This program will consider only those people who are being referred for the first time.

Question 12

Does my friend get called by Tata Play?

Accepted Answer

Tata Play may reach out to your friend if you have manually entered their mobile number to remind them of this exciting offer. We will connect on Email and SMS on being successfully referred. You can also tell them to become a member of the Tata Play family and earn Rs 200 for every successful activation!

Question 13

I am not a subscriber of Tata Play. How do I refer?

Accepted Answer

The Referral offer is applicable only for Tata Play subscribers. Join the Jingalala family and check our latest offers. You can participate in the Referral offer once your Tata Play connection has been successfully installed and activated. #TataPlayLagao!

Question 14

Are there any offers on annual recharge of my Tata Play account?

Accepted Answer

Yes, you get 1 month’s balance as instant cashback in your Tata Play account on recharging for 12 months.View offer details

Question 15

Can I view OTT apps on my Tata Play set top box?

Accepted Answer

You can view OTT apps and get FREE 1-month subscription for Disney + Hotstar, Zee5, Voot Select, Voot Kids, Sun NXT, Eros Now, Hungama, ShemaarooMe, EpicOn, Docubay with Tata Play Binge Pack, available only on Tata Play HD set top box or higher along with Amazon Fire TV stick (Tata Play edition). Explore available offers and enjoy world-class online and live TV content on a single screen.

Question 16

What are the offers available on getting Tata Play Binge+ Android Box?

Accepted Answer

We have different timely offers on our various set top boxes and packs. With our ongoing offer on Tata Play Binge+ Android Box, you get FREE 1-month subscription for 10 OTT apps - Disney + Hotstar, Sony Liv, Zee5, Voot Select, Curiosity Stream, Voot Kids, Eros Now, Sun NXT, Hungama Play, ShemarooMe - along with Amazon Prime Video for 1 month at no extra cost. Get this offer only for Rs. 2,499 and start streaming your favourite online content.

Question 17

What are the offers available on recharging my Tata Play account?

Accepted Answer

There are many attractive cashback and discount offers available on recharging Tata Play account using different payment modes. View offer details

Offers

Get your answer in our frequently asked questions

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)

Helpline Numbers

Offers

Get your answer in our frequently asked questions

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)​

Get your answer in our Frequently Asked Questions (FAQs)