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- Who are the promoters of Tata Play?
Tata Play Ltd is a joint venture between Tata Sons and 21st Century Fox.
- When was the service launched?
Tata Play satellite television service was launched on 8 August, 2006.
- How does Tata Play work?
Tata Play uplinks all channels from broadcasters to its satellite (INSAT 4A). The satellite sends these channels in digital format to the mini-dish fixed outside your home. The mini-dish relays the channels to the set top box which decodes the channels and sends them to your television, giving you an unparalleled television viewing experience with DVD quality picture and CD quality sound.
- What are the special features of the Tata Play set top box?
Tata Play enhances your TV viewing experiences with the following features:
- Guide: Browse through the 4-day schedule which includes the programme synopsis for all channels on Tata Play.
- Reminder: This feature allows you to set a reminder for your favourite programmes up to 4 days in advance, ensuring you never miss an episode of your favourite show again.
- Favourites: You can set up to 50 channels in the order of your preference as a part of your favourites list.
- Search & Scan Banner: This feature allows you to check out what’s playing on another channel without changing the channel you are currently watching.The banner appears at the base of the television screen and does not interfere with what you are watching. It disappears automatically after giving you the schedule of programmes across all channels.
- Parental Control: You can regulate what your children watch with Tata Play‘s parental control feature. This unique feature allows you to lock movies based on parental ratings or even an entire channel. To do this, press ‘organiser’ button on your remote and select parental control.
- What are the different types of Set Top Boxes available with Tata Play?
Tata Play offers a variety of set top boxes:
- What is Tata Play HD?
Tata Play HD gives you the unmatched experience of high-definition viewing in your home. With the Tata Play HD service you can enjoy 5.1 Surround Sound, 1080i resolution and 16:9 Aspect ratio that allows you to view incredibly vivid colours and images up to 5 times sharper. Click here to know more
- What is Tata Play+ HD?
Tata Play+ HD is a new generation Personal Video Recorder (PVR) with the capability of delivering HD picture quality and Dolby Digital Plus 7.1 surround sound. Click here to know more.
- What is the Tata Play 4K Box?
Tata Play UHD 4K is a future ready set top box with a slew of superior features -
- Sharper Picture Quality: 4 times the resolution of Full HD, which means 4 times the number of pixels, showing even the finest details
- True Colour: Better colour depth giving more realistic colour. Normal HD video signals use 8-bit colour. With 4K, you get 10-bit colour with far more shades - even within a primary colour
- Dolby Digital Plus: 7.1 channels of premium quality surround sound
- Widescren Aspect Ratio: 16:9 Ultra High Definition picture quality
- HDMI 2.0 to support higher frame rate of 50 frames per second
Please note - 4K content can be viewed only on a 4K/Ultra HD TV.
- What is Digitisation?
TV signals are currently distributed in the country in analog as well as in digital and terrestrial formats. A digital format provides better picture quality & sound and other benefits leading to a better quality service. Most cable operators in the country are providing analog TV service while all DTH operators are providing a digital TV service. Digitisation means that all cable TV households would receive digital TV signals through a Set Top Box. As part of Digitisation, every cable operator will be legally bound to transmit digital signals, which can be received at the subscriber's home, only through a Set Top Box, often called a STB.
- What is rain fade?
A few minutes of outage might occur during rains. This phenomenon is called rain fade/rain outage and occurs in DTH platforms across the world. It will result in your television losing reception for some time. We have tried to cut down this time so it might happen only for one or two minutes each time. This too is automatically detected and gets corrected by itself.
- What are the charges for any part replacement like cable, adaptor etc?
Material Charges(In Rs.) Material List SD Zapper HD Zapper HD 4K HD 4K/SD PVR/HD PVR/Tata Play+ HD/Binge + Box Replacement 350 400 700 700 Adaptor 150 150 150 350 Digi-card 300 300 300 300 Remote 200 200 200 375 HDMI Cable NA 125 125 125 Dish(60 CM) 450 450 450 450 Connector- Female barrel 20 20 20 20 Connector- RG59/RG6 15 15 15 15 Please note that the replaced box will be a refurbished one, which will come with a 1 year warranty. This is to contribute towards green environment
Cable Charges for New Installation Price (In Rs.) 0 to 10 Meters No Charges above 10 Meters Rs. 12 Per Meter
Cable Charges for Relocation/FR & Upgrade Price (In Rs.) Flat Charging Rs. 12 Per Meter ** Service visit charges of Rs 175/- applicable.
*** Cable charges extra (Depending on the length of cable consumed during service Visit).
**** Other material charges will be charged depending on consumption.
****To know more about the charges call us at 1860 208 6633/1860 120 6633.
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