Read what others usually ask us
Get your answer in our Frequently Asked Questions (FAQs)
- Can I fast forward, pause or rewind videos?
Yes. You can fast forward, pause or rewind On Demand content. Just tap on the screen while viewing the video in full screen mode. Then drag on the progress bar to the position you wish to start viewing the video from.
- Is there a limit to the amount of times I can watch a video in Tata Play On Demand?
No. You can watch the video as many times as you wish.
- What is ‘My Tata Play’ section in the app?
My Tata Play section in the app is a self-care portal that gives you access and enables you to manage your Tata Play account. You can recharge your account, view and modify your packs and much more.
- What will I require to access the ‘My Tata Play’ section?
You will require your password used with mytataplay.com for the Subscriber Id used to log into the app.
- What if I do not remember the password for my Subscriber Id?
You can tap on ‘Forgot password’ to generate a new password.
- Do I get all the features and functionalities that are available on mytataplay.com?
Yes, you get all functionalities as available on mytataplay.com through the My Tata Play section in the app. This includes Recharge, Pack changes, etc.
- Is this service also available on Windows Phone & Nokia Symbian or Blackberry Phones?
No. Currently the service is only for selected supported devices mentioned above.
More convenience at your fingertips
Remote Record
Record shows on a compatible Set Top Box directly from the Tata Play Mobile App.
Remote Record
Record shows on your Tata Play+ Transfer HD Set Top Box via the Tata Play Mobile App
Select the record icon

My Box
Record from My Box section

WI-FI Remote
Transform your iOS/Android device into a full remote, a gesture remote or a quick remote.
Tap on the Wi-Fi Remote icon







