Digitisation

A number of factors should be considered before deciding which Set Top Box to buy. Make sure you do a thorough comparison between Set Top Box provided by Digital Cable and DTH. Few points to keep in mind before making a decision:

• Expertise in Digital TV - Does the service provider have adequate experience, infrastructure, technology and relevant expertise to offer a good quality digital TV service. Do they have a track record of providing high quality Set Top Boxes and a reliable service to many consumers?
   
• Types of Set Top Boxes - Does the service provider give you only 1 type of Set Top or does he have a range of different types of Set Top Boxes to meet your requirements ( such as a Standard definition box , a High definition box and a High Definition Digital Video Recorder box )
   
• High Definition content - Does the service provider give you genuine HD channels?
   
• Warranty – Does the service provider give a warranty on its Set Top Boxes?
   
• Interactive services - In addition to TV channels, will you be able to choose from a range of interactive services for each member of the family?
   
• High Definition (HD) service - Does the service provider give an HD service with the best of HD channels?
   
• Convenience - Can you make your payments through a Helpline, mobile or on the Internet? Can you buy recharge vouchers and are they easily available?
   
• Video on Demand service – Does the service provider give you a Video on Demand service which gives you access to a large library of movies, TV shows and concerts?
   
• Channels of your choice - Will you have the option to choose your favorite channels / packages & only pay for those?
   
• Customer Service - Does the service provider offer good quality customer service with professional installation, after sales support (with 24x7 call centers), guidance & counseling in service enhancement?