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Most Frequently asked questions

  • How do I find my subscriber ID?

    You can find your Subscriber ID easily using any of the below options:​

    • Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. ​
    • Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.​​

    To view a quick demo video, click here.

  • How to access Tata Play Remote?

    Keep the control of your TV in your hands. Click here  to understand access of Tata Play remote.

  • How can I change/update my Registered Mobile Number?​

    You can change/update your Registered Mobile Number using any of the below options:

    • Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.
    • WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.​
  • What are the various ways in which I can recharge my account?
    You can choose any of the below options to recharge conveniently:
    • Online on our Quick Recharge page.
    • Anytime, anywhere recharge with the Tata Play Mobile App.
    • Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

    Payment options:​

    • There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.​
    • Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024​

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Get your answer in our Frequently Asked Questions (FAQs)​

  • How do I find my subscriber ID?

    You can find your Subscriber ID easily using any of the below options:​

    • Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. ​
    • Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.​​

    To view a quick demo video, click here.

  • How to access Tata Play Remote?

    Keep the control of your TV in your hands. Click here  to understand access of Tata Play remote.

  • How can I change/update my Registered Mobile Number?​

    You can change/update your Registered Mobile Number using any of the below options:

    • Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.
    • WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.​
  • What are the various ways in which I can recharge my account?
    You can choose any of the below options to recharge conveniently:
    • Online on our Quick Recharge page.
    • Anytime, anywhere recharge with the Tata Play Mobile App.
    • Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

    Payment options:​

    • There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.​
    • Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024​
  • Trouble in viewing our Services/Channel Not working?
    • Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?
    • Is it cloudy or raining ? If yes, please hold for a while and check again after some time
    • Switch off the power supply , wait for 10 seconds and then switch ON.

    If you still unable to view, click here

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We’ll relocate your Tata Play connection to your new address

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Regd. Office Address

 

Tata Play Ltd.

Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098.

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Toll Free 

  • 1800 208 6633

Other Numbers

  • 1860 208 6633
  • 1860 500 6633

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